Sheraton Astana Hotel | Hotel in Astana

| 9.0 (1925 Reviews) |   Pet Friendly  12 Bathrooms  22 Guests
Nur-Sultan Hotel | Sheraton Astana Hotel

Hotel in Nur-Sultan, Astana

Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodations with two restaurants, free private parking and a spa area. The accommodations features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Sheraton Astana Hotel is located in Astana.

This 281 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wellness Facilities, Spa, and several others. This is a 5 star rated property and has over 1925 reviews with the average score of 9 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 281 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Astana Hotel in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Astana Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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60/1 Syganak Street, Astana, Z05T6B0, Kazakhstan

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Breakfast in the room
  • Kids' meals
  • Restaurant
  • Snack bar
  • Fruit
  • Kid-friendly buffet
  • Special diet meals (on request)
Parking
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
  • Visual aids (tactile signs)
  • Visual aids (Braille)
Activities
  • Spa/Wellness packages
  • Back massage
  • Sauna
  • Hand massage
  • Massage
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Foot massage
  • Spa lounge/Relaxation area
  • Yoga classes
  • Full-body massage
  • Indoor pool
  • Steam room
  • Spa facilities
  • Indoor pool (year-round)
  • Locker rooms
  • Fitness center
  • Fitness
  • Spa
  • Live music/Performance
  • Neck massage
  • Head massage
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Safe
  • Elevator
  • Air conditioning
  • Pet friendly
  • Non-smoking rooms
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • ATM on site
  • Daily housekeeping
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Laundry
  • Suit press
  • Car rental
  • Concierge
  • Packed lunches
  • Room service
  • Express check-in/out
  • Airport shuttle
  • Shuttle service (additional charge)
  • Business center
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
  • Shuttle service
  • Dry cleaning
  • Fax/Photocopying
  • Ironing service
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Terrace
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.64
Location:
9.53
Staff:
9.18
Facilities:
9.08
Comfort:
9.32
Cleanliness:
9.22
Dmitriy
Sep 29, 2025 07:00:00 AM
Review Score:   6
Kazakhstan
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Club room, 2 double beds with lounge access
Room Type: Twin
Room Size: 30 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Guest bathroom, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Club room with lounge access,1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Bathroom

Body soap, Private bathroom, Free toiletries, Guest bathroom, Bathrobe, Hairdryer, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

City view, Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Club Suite with lounge access,1 King, Courtyard view
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Hairdryer, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

City view, Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Two Double Beds
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Deluxe Room, Guest room, 1 king bed
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Shower, Bathrobe, Hairdryer, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

View

City view, Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Accessibility

Emergency cord in bathroom, Shower chair, Upper floors accessible by elevator, Roll-in shower, Toilet with grab rails

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Business Suite with lounge access,1 King, City view
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Dining area, Sofa, Desk, Sitting area

View

City view, View, Landmark view

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Dining table, Electric kettle, Coffee machine

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Premium King Suite with lounge access, Courtyard view
Room Type: Suite
Room Size: 79 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Hardwood or parquet floors, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Living Area

Dining area, Sofa, Desk, Sitting area

View

Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Dining table, Electric kettle, Coffee machine

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Executive King Suite with lounge access, Courtyard view
Room Type: Suite
Room Size: 92 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Hardwood or parquet floors, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Dining table, Kitchenette, Electric kettle, Coffee machine

Living Area

Dining area, Sofa, Desk, Sitting area

View

Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Presidential King Suite with lounge access, City view
Room Type: Suite
Room Size: 167 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Private bathroom, Free toiletries, Shower, Guest bathroom, Bathrobe, Hairdryer, Bathtub, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Tile/Marble floor, Hardwood or parquet floors, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Refrigerator, Coffee machine, Dining table

Living Area

Dining area, Sofa, Desk, Sitting area

View

City view, View, Landmark view

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

Physical distancing

Single-room AC for guest accommodation
Studio Apartment, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Shower, Bathrobe, Hairdryer, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Kitchenette, Electric kettle, Refrigerator, Dishwasher, Coffee machine, Oven

Living Area

Desk

View

Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
1 Bedroom Apartment, King
Room Type: Double
Room Size: 46 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Private bathroom, Free toiletries, Shower, Bathrobe, Hairdryer, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Soundproof, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Microwave, Kitchenette, Electric kettle, Refrigerator, Dishwasher, Coffee machine, Oven

Living Area

Sofa, Desk, Sitting area

View

Inner courtyard view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by elevator

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sheraton Astana Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Astana Hotel?

Check-in time for Sheraton Astana Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Astana Hotel have a swimming pool?

Yes, this Sheraton Astana Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Astana Hotel?

Best-rates for the Sheraton Astana Hotel starts from $144 per night with includes Parking, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Entertainment, Internet, Pet Friendly, Pool, Wheelchair Accessible, Private Pool, Balcony/Terrace, Transportation/Shuttle, Business Services, Guest Services, Accessibility, Security/Safety, EV Charge Station, Breakfast, Hot Tub, Air Conditioner, TV, Sports/Activities, Fireplace/Heating, Child Friendly, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sheraton Astana Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Astana Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Astana Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Astana Hotel?

Based on the information reported by the owner or manager, the Sheraton Astana Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Astana Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Astana Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $144
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